Historic Hotels of Europe Terms
The HistoricHotelsofEurope.com terms and conditions apply to all our services directly or indirectly made available online, by mobile device, by email or by telephone (hereafter collectively referred to as the “website”). These pages, the content and infrastructure of these pages, and the online hotel reservation service provided on these pages and through the website (the “service”) are owned, operated and provided by HistoricHotelsofEurope.com (“us”, “we” or “our”) and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.
HistoricHotelsofEurope.com reserves the right to change or modify any of the terms and conditions contained in these site terms, or any policy or guideline of the site at any time. Unless otherwise specified, any change or modifications will be effective immediately upon posting of the revisions on the site and your use of the site will constitute your acceptance of such changes or modifications. You should review the site terms and its incorporated policies and documents regularly to understand the terms and conditions that apply to your use of the site and the hotel review area.
HistoricHotelsofEurope.com is owned and operated by the Association Historic Hotels of Europe which is located in Juvisy sur Orge, France at the following address: 79 avenue de la Cour de France, 91260 Juvisy sur Orge.
We advise that you read these terms carefully before using our website. By accessing, using or making a booking via this website you are explicitly agreeing to comply with the following terms and policies.
Please also review our Privacy Statement
Through the website we (HistoricHotelsofEurope.com) provide an online platform through which visitors to the website can make reservations of hotels and historic accommodation in Europe. By making a reservation through HistoricHotelsofEurope.com, you enter into a direct (legally binding) contractual relationship with the hotel or historic accommodation at which you book. From the point at which you make your reservation, the third party booking provider transmits the details of your reservation to the relevant hotel or historic accommodation and sending you a confirmation email for and on behalf of the hotel or historic accommodation.
The hotel and historic accommodation information, star ratings and quality of accommodation are compiled from information provided directly by the hotels and historic accommodations. As such, the hotels are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on our website. We publish such information in good faith, based on the information provided. We have taken reasonable care to ensure that the content of all areas of the website, including all hotel and historic accommodation information, are accurate and up-to-date. We are not responsible for inaccuracies, errors, omissions or misleading information contained therein. Our website does not constitute and should not be regarded as a recommendation or endorsement of any hotel or historic accommodation.
The site contains links to third party web sites (“third party sites”) and third party content (“third party content”) as a service to those interested in this information. You use links to third party sites and third party content therein at your own risk. HistoricHotelsofEurope.com does not monitor or have any control over, and makes no claim or representation regarding, third party sites or third party content. When you leave this site, our terms and policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices of any third party site and should make any and whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.
You may only view, copy and print portions of the site content for your own personal information and non-commercial use. You are not allowed to re-sell, deep-link, use, copy, monitor, display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.
By completing a booking, you agree to receive a confirmation email which the third party booking provider will send to you following your reservation. To receive promotional emails or SMS messages from us, you must opt-in to these communications during either the reservation process or via the website homepage.
Payment and deposit policy
The price you see on the site is the full price that you will pay. The third party booking provider will charge you a booking deposit when you make your reservation. The balance will be paid directly by you to the hotel or historic accommodation at the beginning or end of your stay (depending on hotel or historic accommodation policy).
Our hotels and historic accommodations require your credit card details in order to guarantee your reservation. For the sake of clarity, this includes bookings where an HistoricHotelsofEurope.com Gift Voucher is used. The third party booking provider will send your credit card information directly to the hotel or historic accommodation at which your booking is made and they may verify (i.e. pre-authorize) your credit card as well. In order to safeguard and encrypt your credit card information when in transit to us, the third party booking provider use the “Secure Socket Layer (SSL)” technology for our services.
All rates on the HistoricHotelsofEurope.com website include VAT, unless stated differently on our website or the confirmation email.
Limitation of Liability
You waive and covenant not to assert any claims or allegations of any nature whatsoever against HistoricHotelsofEurope.com, its member hotels or historic accommodations or their respective directors, officers, employees or agents arising out of or in any way relating to your use of the site, the services, the content or the materials contained in or accessible through the site, including, without limitation, any claims or allegations relating to the alleged infringement of proprietary rights, alleged inaccuracy of site content, or allegations that HistoricHotelsofEurope.com has or should indemnify, defend or hold harmless you or any third party from any claim or allegation arising from your use or exploitation of the site. You use this site at your own risk
HistoricHotelsofEurope.com shall not be liable without limitation for any damage caused by or resulting from mistakes, errors, omissions, interruptions, deletion of files or email, defects, viruses, delays in operation or transmission or any failure of performance whether or not resulting from acts of God, communications failure, theft, destruction or unauthorised access to HistoricHotelsofEurope.com records, programmes or services.
Your booking reverts to the cancellation policy of the hotel or historic accommodation that applies to your reservation. Please contact the hotel directly to cancel in this instance. If you make a cancellation the booking deposit will not be refunded by the third party booking provider. HistoricHotelsofEurope.com accepts no responsibility for the terms and conditions of the hotel or historic accommodation cancellation policy. If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein.
Best Available Room Guarantee
HistoricHotelsofEurope.com and its member properties will endeavour to provide you with the Best Available Room in the same room category on the dates that you have booked. Please note that the best available room relates to the room type booked and does not mean you will receive an upgrade to a higher room category.
Jurisdiction of Law
Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by HistoricHotelsofEurope.com its suppliers or providers.
These terms and conditions and the provision of the booking services provided by a third party booking provider located in Dublin, Ireland shall be governed by and construed in accordance with Irish law and any dispute arising out of these general terms and conditions and the services shall exclusively resolved in a court of competent subject matter jurisdiction in the Republic of Ireland. Your use of the site means you consent to the personal jurisdiction of Irish courts over you and agree that Republic of Ireland is the convenient forum for the resolution of any such disputes. If you choose to access this site from locations anywhere else in the world as the case may be, you will be responsible for compliance with all local laws of such other jurisdictions.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.